Test Your Browser

The browser tune-up will ensure that you are using a supported browser. It includes step-by-step instructions to make sure your browser settings are optimized for the best possible Blackboard experience.

If you are still having trouble using Blackboard, there may be a problem with your browser or other software on your computer visit Browser Tune-up - Tips & Troubleshooting.

Courses with Multimedia

QuickTime® Software

The QuickTime plug-in, developed by Apple Computer Inc., is a small file that adds functionality to your browser software. Installing the QuickTime software will automatically install the plug-in and your browser will play the multimedia files. How do you know if you already have QuickTime installed? If QuickTime is installed on your computer, you will see the logo (above left) display briefly whenever you attempt to play a video file in your browser. Most Macs come with QuickTime preinstalled. On most PCs, you will need to download and install QuickTime. The Quick Time software can be found here.

To double check that QuickTime works properly, click on the following QuickTime movie link to see if your browser handles QuickTime correctly. Please be patient while the movie loads.

Windows Media, developed by Microsoft is a universal media player that receives and plays back streaming and progressive audio and video media over the Internet or intranet. It is on most PC operating systems but may need to be upgraded from time to time. The Windows Media download can be found here.

Click on the following Window Media movie link to see if your browser will play a Windows Media clip. Please be patient while the movie loads.